This week we’re featuring a Lectora training scenario, one that is relevant to a growing number of people: a call center scenario.
If you’ve ever worked in a call center, you know that training is key. There’s a certain finesse involved in dealing with the public, because most of us aren’t used to talking with hundreds of people in rapid succession. Starting out, you’ll likely need all the help you can get.
This scenario is flexible and versatile, setting up the call center and living room scenes solidly, but you can change any of the details you wish. Fill in the text boxes with whatever you choose. Colors, backgrounds and characters can all be swapped out to fit your particular style and branding.Both characters shown have many other poses and facial expressions to choose from, so you can give their conversation any tone that fits your scenario. You can also select from hundreds of other cut-outs to find your perfect fit.