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Email & Text Etiquette

This series explores the advantages and disadvantages of using email and text messages in the workplace and helps explain times when neither are appropriate. Learn about etiquette tips, see examples of well written electronic business messages and understand how to apply all of this on the job.

This course bundle includes the following bite-sized, mobile-ready courses:

Email Etiquette

Email is a reliable form of written communication that everyone in the business world uses. Learn how and when it’s best to use an email, proper email etiquette, and how to always show consistent professionalism.

Text Messaging Etiquette

A text message is much quicker to send and receive than an email; it happens in real time. Learn how and when it’s best to use a text message in business, proper text messaging etiquette, and how to always show consistent professionalism.

When Emails and Text Messages are NOT Appropriate

Email and texting make workplace communication simple, but they can also make a bad situation worse. While electronic conversations are convenient, some situations require an in-person conversation or, at the very least, a phone call.



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