Communicating with Others
No matter where you work or what job you have, communication matters. We need to communicate with our boss, our co- workers, as well as our customers or clients—we are in constant communication with others. Therefore, it’s a great idea for everyone to build their personal communication skills. When we take the time to strengthen our communication skills, we become more effective at work, we get more things done, and people enjoy working with us. All of which makes for a great and rewarding work situation. The Communicating with Others courseware will provide you the information and tools you’ll need to strengthen your personal communication skills and become more effective at work.
This course bundle includes the following bite-sized, mobile-ready courses:
Monitor and improve your nonverbal communication actions.
Understanding Body Language
Strengthen your ability to read other people’s body language.
Talk About and Promote the Company Vision
Determine how you will talk about, promote and share the organization’s vision with others.
Create a Vision Branding Statement
Create a concise branding statement to connect others to the organization’s vision.
Handling Customer Complaints
Positively handle queries or complaints from your customers.
Each of the courses in this bundle are approved for 1 hour of PMI PDU credit.