Are you looking for more support on how to use the templates in the eLearning Template Library? Want to learn more about how to keep on top of the eLearning Template tips and trends? We have you covered. This post will discuss how to use the eLearning Brothers resources, and primarily, how to get stellar Template Support. When you are finished, you will be an expert in finding answers about eLearning Templates and be able to fix your issues like a rockstar. Let’s get started, shall we?
#1 Search Our Huge Knowledge Base
Let me introduce you to support.elearningbrothers.com. This website will help you look for the answers you need. Whether you use Articulate Storyline, Adobe Captivate, or Lectora, you will be able to find the answers to your eLearning Template issues. Tons of video tutorials have been created for you, even if you aren’t a member. So if you have questions, you can still access the knowledge base. Handy Tip: Go to support.elearningbrothers.com and bookmark this page. You never know when it will come in handy for you.
#2 Quickly Find Answers Using the Black “Questions” Tab
This may seem like a no-brainer, but the black tab on the side of most of our web pages connects you to our knowledge base. By typing a question in the search bar, you will find the tutorial you’ve always been looking for.
#3 Find Tutorials By Product Category
You could go to the support website each time, or you could search all the tutorials we have by product category. These tutorials are extremely helpful if you want to become an expert on a particular product. Here’s a list of tutorials that might interest you:
You can also check out these useful categories:
#4 Find Tutorials By eLearning Software
Just like searching for tutorials by product category, you can find tutorials by software. Maybe you are a die-hard Adobe Captivate user and just want to know everything about Adobe Captivate Templates. Then this section will become come very handy. Here’s the eLearning software’s you can search:
- Articulate Storyline
- Adobe Captivate
- Articulate Studio
- Adobe Flash
- Adobe Edge Animate
#5 Sign Up for our Webinars Series
You can watch our live webinars every Wednesday. Our webinars are great, especially if you’re just getting started with the eLearning Template Library or the Interaction Builder. Go to our Webinar Series page to sign up.
#6 Follow Our Blog
This may sound like a shameless plug to our blog because this is a shameless plug! Our blog is excellent! We are always trying to come up with new tips and ideas for eLearning Developers like you. Check out our eLearning Blog to see what eLearning awesomeness we’ve been creating.
#7 Submit a Request
Sometimes you get stuck in a really complex course using our templates, and you have no idea how to solve your issue. Don’t worry, you can submit a request and we will get back to you in one business day. Most of your questions will answered in our knowledge base, but if that doesn’t do the trick, please email us at firstname.lastname@example.org. A developer will be happy to help you. That’s it. Do you have any other questions? Let me know in the comment section below.