Cap Game Fix 2

Since Captivate 9 has released we noticed there have been a few problems with a few of our templates (especially our games). Since this affects a number of the assets that we provide through Captivate 9, we wanted to make sure we helped get the word out about the fix that Adobe has made to this issue. For a little context, when the project files are upgraded from the original Captivate 8 version to a Captivate 9, these are the observed problems (taken directly from Adobe’s website):

  • Advanced actions are not upgraded properly:
    • Conditional actions get converted to standard actions in upgraded project
    • Operands in advanced actions appear blank in upgraded project
    • “Assign” actions are set to continue
  • Autoshape buttons fill and stroke is not retained during upgrade

Prerequisites for using this hotfix

This hotfix works only with Adobe Captivate 9.0.0.223.

To check the version number of your Adobe Captivate product, go to Help-> About Adobe Captivate.

Installing this hotfix on Windows

  1. Download the zip file from this location.
  2. If Captivate is running, close the application.
  3. Unzip the download files to some location, for example “my folder”.

The unzipped folder contains the following files:

    • CPHTMLPublish.dll
    • CPObjects.dll
    • CPProjectNSlides.dll
    • VeelaUpgrader.dll
    • CaptivateUI.dll
    • CaptivateUICore.dll
    • CPPainters.dll
    • Adobe Captivate.exe
    • CPApplicationCore.dll
    • sdk\libs\cplibs\9.0\MainMovie.swc
    • sdk\libs\cplibs\10.0\MainMovie.swc

4. Save the the above files in your Captivate installation in another folder, and then replace them with the new unzipped files.

     Note: The Captivate windows installation directory is: C:\Program Files\Adobe\Adobe Captivate 9 x64\

     Note: Replace only the files mentioned in the list above. Do not replace the entire folders.

5. Delete Captivate preferences.

a. Navigate to the folder where Captivate is installed on your computer
             Note: On Windows, the default location is typically C:\Program Files\Adobe\Adobe Captivate 9 x64.

b. Open the utils folder.

c. Double-click CleanPreferencesWin.bat.

6. Launch Adobe Captivate 9 and check the Captivate version.

The Captivate version must now be 9.0.0.230.

Installing this hotfix on Mac

    1. Download the dmg file from this location.
    2. If Captivate is running, close the application.
    3. Manage the security settings on your Mac.
      1. Go to System Preferences > Security and Privacy > General
      2. Click the lock icon to make changes
      3. Enter the password when prompted.
      4. Select Anywhere.Mac Security
    4. Open the dmg and save the files to some location, for example “my folder”.

    The dmg contains the following files:

      • Adobe Captivate.app
      • SWF_Components/AccessibilityDialog.swf
      • sdk/libs/cplibs/9.0/MainMovie.swc
      • sdk/libs/cplibs/10.0/MainMovie.swc
    1. Replace the older files in your Captivate installation directory with the new files extracted from the dmg.

    Note: The Captivate Mac installation directory is: /Applications/Adobe Captivate 9/

    Note: Replace only the files mentioned in the list above. Do not replace the entire folders.

    1. Delete Captivate preferences.
      1. Navigate to the folder where Captivate is installed on your computer
        Note: On Mac, the default location is typically Applications > Adobe Captivate 9.
      2. Open the utils folder.
      3. Double-click CleanPreferencesMac.
    1. Launch Adobe Captivate 9 and check the Captivate version.

    The Captivate version must now be 9.0.0.230.

    After you have applied the hotfix, you can choose to reset your Mac security settings back to the original settings.

     

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