The Training Arcade™ Frequently Asked Questions

Are these games included in my eLearning Brothers templates subscription?

The Training Arcade is a new product offering from our partner The Game Agency. We are excited to be the first company offering subscriptions to this new self-service game platform.

How does it work? Do you send me the source files to customize?

You customize each game with your content, questions, answers, images, and background templates. It’s all done in our the easy-to-use drag and drop online tool (the Training Arcade). You don’t have to download anything!

How much does The Training Arcade Cost?

It’s $999 per year per game type (ex. Jump, Match, Scramble) per creator (or developer). For each company, you can add additional creator seats. Contact us for more information.

What is the limit on the number of games (or quizzes) or employees per each game?

It’s unlimited! We want everyone to be able to play the awesome games you create. And don’t worry about network bandwidth either—it’s all included.

Can other IDs or managers see the results in the analytics dashboard without being an administrator?

Yes, we’ve created a view-only mode so you can share access to all the assessment data and leaderboards.

How are The Training Arcade games different from others or even the ones in the authoring tool I use?

We’re so excited to be able to offer The Training Arcade to you because we truly believe these games are the best rapidly customizable games on the market. Here are a few reasons why:

  1. It’s pure AWESOMENESS. The games in The Training Arcade were built first and foremost as really fun, polished, engaging games. They are created by game designers and then infused with a strong educational foundation. In making the games so addicting, we give you the opportunity to work in not just the typical 5 questions in a quiz, but 25, 30, or even 50 questions, allowing you to emphasize high-priority learning objectives.
  2. Games create positive emotional connections. The more positive the learner’s connection with your content is the more open a person’s mind is to learning. Our games give you a way to create that positive bond while saving tons of time in your development.
  3. We’re all about the data. Each game captures data that gives you an in-depth assessment of your learners’ knowledge at the individual and group levels. Armed with that knowledge, you can make any adjustments you need to optimize training effectiveness. 
  4. You can follow the leader(board). A leaderboard is automatically built for each game, saving you time. For many learners, seeing how they rank against others in their company will motivate them to go back and try again. Each repeated play reinforces your learning content.

No other games on the market combine fun and learning with the assessment tools and competitive leaderboards offered by The Training Arcade to perfectly complement your eLearning courses and enhance overall learning. 

Can The Training Arcade be hosted on my servers instead of on the cloud?

We take your data privacy very seriously and host the service on secure Amazon servers with all data encrypted—in transit and at rest.  Having The Training Arcade in the cloud allows us to provide everyone with updates to new games, art and sound templates, and—most importantly—security and system updates. These are more difficult to maintain when the service is taken off the main programming branch. If your company requires, we do have the ability to create an entire instance of The Training Arcade and put it on your servers. Please contact us for a custom quote to self-host The Training Arcade.

Is The Training Arcade SCORM-compliant? Can the arcade integrate with my LMS?

Yes! You can export a SCORM package for each game from the CMS for easy upload to your LMS.

Can the games be played offline?

No, the entire Training Arcade is a web-based system and needs to be connected online for the data to flow from the games you created to your learners.

Can I sell the individual games I create or include them in courses that I then sell?

No, you can only publish games as a part of an internal training program or for a client using it for a specific training program.

How do I access The Training Arcade? Is it through eLearning Brothers or directly with them?

Through our partnership with The Game Agency, we’ve created a single sign-on service which enables you to access The Training Arcade directly through the eLearning Brothers platform.

Can I download the data from each game to a spreadsheet?

Yes, you can download the assessment data using date ranges from your analytics dashboard to a .csv file and easily import that into Excel.

Do I get to keep the games forever like I do the templates I download?

During your subscription term you will have access to:

  • The game authoring tool
  • All games that you create
  • The analytics dashboard with the individual and group assesments
  • Leaderboards

If you do not keep your subscription live then you’ll lose the ability to edit the games and view analytics and leaderboard information. The games will remain live however.

Do I get access to all the games in The Training Arcade with the $999 subscription?

The $999 is the yearly license fee for 1 of the game type (ex. Jump, Match, Scramble, etc) per creator. Each game type license allows you to create unlimited games of that game type, all with different content.

So if you buy a yearly license of the Jump game for your lead developer, he or she can create as many Jump games with different questions as he or she wants. And your whole company can play all those Jump games as often as they want!

Is it only one creator per subscription? Why only one?

Yes, it’s one. That way, all the games created by that person and the assessments are kept confidential to that one person, who we call the Administrator. We do offer great discounts for companies that purchase multiple subscriptions. Contact us for a custom quote.

How many game types are there in The Training Arcade and are you adding more soon?

We currently have two game types in the The Training Arcade: Jump and Match. Scramble is coming out soon, and we plan to release new games every three or four months. 

Is The Training Arcade xAPI-compliant?

Not yet, but we are definitely heading in that direction in 2018.

What devices can my learners use to play these games?

The games work on desktop and laptop PCs and Macs running the latest browsers and on most tablets and phones. We work hard to make the games responsive to different screen sizes but naturally some games lend themselves better to different viewing formats. The game authoring tool and analytics dashboard are best used on desktops and laptops.

Is there a trial subscription to the service?

There’s no trial but we are happy to give you a demo and send you some sample games to play. The sample games have general training related questions and answers in them which will give you a good feel for the potential of using the games with your own content. Contact us to set up a personal demo.

What kind of support comes with the subscription?

If you’re having any trouble with the single sign-on to The Training Arcade, please reach out to your eLearning Brothers support person. If you’re having an issue with The Training Arcade, you can contact The Game Agency via email at support@thegameagency.com. In addition to unlimited email support weekdays from 9am – 5pm Eastern time, The Game Agency has created videos and FAQs on how to use the game authoring tool and they will be conducting regular webinars to help subscribers get the most out of The Training Arcade.

Who do I pay for the subscription?

Your subscription is paid through the eLearning Brothers.

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