Customizable Courseware: Professional Soft Skills Library

overview video

Customizable Courseware is a new groundbreaking training and development product meant to help bridge the time, money, and resource gap between eLearning templates and custom course development. Whether you need instruction online or in the classroom, Customizable Courseware provides you with everything you would expect from an off-the-shelf training program with one additional benefit: you get all of the source files.

Each course has been written and designed to provide interactive learning with an amazing visual design. Jump start your training with a library of these pre-built soft skills courses:

Managing Others

  • Communicating Effectively
  • Coaching Others
  • Interpersonal Skills
  • Negotiation Skills

Managing Work

  • Time Management
  • Meeting Management
  • Presentation Skills
  • Creative Problem Solving

Managing Risk

  • Business Ethics
  • Workplace Harassment
  • Conflict Resolution

Managing Customers

  • Customer Service
  • Handling a Difficult Customer

Managing Yourself

  • Stress Management
  • Work-Life Balance

Any Way You Train It, That’s the Way You Get It

Different corporations have different training needs. Rather than limit you to just an eLearning course or just an instructor-led package, you receive both! This will give you the flexibility to determine how best to deliver your content: online, ILT, or as blended learning. Hold tight; our Customizable Courseware will take you on a training journey unlike any you’ve ever experienced before!

What Can You Expect Along the Way?

Each ILT will come with:

  • Facilitator Guide
  • Accompanying PPT Presentation
  • Participant Workbook
  • Quiz Questions (built in Adobe Captivate, Lectora, and Articulate Storyline)
  • Supplemental Materials and Job Aid
  • Getting Started Guide

Each eLearning Course will come with:

  • Full Course Projects (built in Adobe Captivate, Lectora, and Articulate Storyline)
  • Graphic Source Files
  • Course Map
  • Job Aid
  • Getting Started Guide

 

COACHING OTHERS

Do you have a few employees who struggle to meet their performance goals each quarter? Does your succession plan call for developing emerging leaders? The clock is ticking—what do you do? Perhaps some coaching sessions are in order.

COACHING OTHERS

Coaching is an on-going, one-on-one activity between managers and employees designed to boost performance and drive success. An effective coach helps employees explore the significance and consequences of their actions, and involves them in the process of finding a solution and identifying next steps. Use the course as is, or consider adding key messages from your own leadership team. However you use it, the course will help develop the coaching skills your team members need to help your organization succeed.

Following this course, participants will be able to:

  

Included in your Coaching Others Instructor-Led Training Materials: Facilitator Guide, Participant Workbook, PowerPoint Presentation, Activity Handouts, Job Aid, & Quiz

Get a sneak peak of your future Coaching Others eLearning course!

Download your very own Coaching Others Summary PDF to share with others. We love sharing!

Have questions or ready to purchase a subscription to this awesome library? Call and talk to us! 801.796.BROS (2767).

COMMUNICATING EFFECTIVELY

Consider this: in today’s fast-paced workplace, miscommunications occur daily. The wrong message negatively impacts our business dealings, personal lives, and social interactions.

COMMUNICATING EFFECTIVELY

Whether writing an email, sending a text, speaking to an audience, or talking on the phone, clear communication matters. Learning how to effectively get your message across is a key part of any business skillset. It takes practice and commitment to communicate effectively. To take this course to the next level, consider adding links to your own internal communication resources and templates.

Following this course, participants will be able to:

 

 

 

Included in your Communicating Effectively Instructor-Led Training Materials: Facilitator Guide, Participant Workbook, PowerPoint Presentation, Activity Handouts, Job Aid, & Quiz

Get a sneak peak of your future Communicating Effectively eLearning course!

Download your very own Communicating Effectively Summary PDF to share with others. We love sharing!

Have questions or ready to purchase a subscription to this awesome library? Call and talk to us! 801.796.BROS (2767).

CUSTOMER SERVICE

Today’s connected consumers are quick to make choices and use their voices—and customer opinions, good or bad, spread like wildfire via social media. Anything less than ‘WOW’ customer service puts your business at risk. Is it true that “the customer is always right?” What happens when they are clearly not?

CUSTOMER SERVICE

Provide team members the foundational customer service skills they need to take the high road while managing difficult customers. Use the course as is, or you can consider adding the proprietary customer service secrets that make your organization stand out from the competition.

Following this course, participants will be able to:

 

 

Included in your Customer Service Instructor-Led Training Materials: Facilitator Guide, Participant Workbook, PowerPoint Presentation, Activity Handouts, Job Aid, & Quiz

Get a sneak peak of your future Customer Service eLearning course!

Download your very own Customer Service Summary PDF to share with others. We love sharing!

Have questions or ready to purchase a subscription to this awesome library? Call and talk to us! 801.796.BROS (2767).

TIME MANAGEMENT

The old adage states that “time is money,” and neither are a resource to be squandered. Disorganized work introduces unnecessary stress and waste to an already hectic work environment.

TIME MANAGEMENT

Practicing the principles of time management will help your organization reap the benefits of a more productive and efficient workplace. This course is ready to use as is, or you can consider updating it to include your own workplace systems and tools helping team members make most efficient use of their workday.

Following this course, participants will be able to:

 

 

Included in your Time Management Instructor-Led Training Materials: Facilitator Guide, Participant Workbook, PowerPoint Presentation, Activity Handouts, Job Aid, & Quiz

Get a sneak peak of your future Time Management eLearning course!

Download your very own Time Management Summary PDF to share with others. We love sharing!

Have questions or ready to purchase a subscription to this awesome library? Call and talk to us! 801.796.BROS (2767).

CONFLICT RESOLUTION

Interpersonal conflict is a natural outcome of people working together. Contrasting work styles or simple personality differences can escalate a minor irritation into an office altercation with far-reaching, negative ripple effects. Left unchecked, this negativity can have costly consequences in lost productivity and increased employee turn-over, or potentially even escalate out of control.

 CONFLICT RESOLUTION

This course will teach your employees how to CATCH interpersonal conflict early and manage it long before it gets out of hand. The course is ready to roll out as is, or you can consider adding internal policies and resources for seeking help in managing conflict.

Following this course, participants will be able to:

 

 

Included in your Conflict Resolution Instructor-Led Training Materials: Facilitator Guide, Participant Workbook, PowerPoint Presentation, Activity Handouts, Job Aid, & Quiz

Get a sneak peak of your future Conflict Resolution eLearning course!

Download your very own Conflict Resolution Summary PDF to share with others. We love sharing!

Have questions or ready to purchase a subscription to this awesome library? Call and talk to us! 801.796.BROS (2767).
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